Arrangement
CLIENT SERVICE AGREEMENT
By accessing this Client Service Agreement (“Agreement”) and proceeding further, you confirm that you have read, understood, and agreed to be bound by its terms. This Agreement exclusively governs your participation in the Trading Psychology™ program (the “Program”)
This Agreement is made between Trading Psychology (the “Company”) and the individual identified as the cardholder completing the purchase of the Program (the “Client”). The Agreement becomes effective (“Effective Date”) upon the Client’s completion of full payment for the Program and the Company’s confirmation of receipt of the Program Fee.
WHEREAS the Company provides a one-month-long written engagement, conducted exclusively through email correspondence;
WHEREAS the Client seeks to participate in this engagement and acknowledges that the role of the Company is limited to facilitating a process of personal reflection and exploration, without guarantee of any specific outcome.
NOW, THEREFORE, the Client agrees to participate under the following terms and conditions.
THE PARTIES AGREE AS FOLLOWS:
In this Agreement (including its Recitals, any Schedules, Annexes, Appendices, and documents incorporated by reference), unless the context otherwise requires, the following expressions shall have the meanings set out below, and cognate expressions shall be construed accordingly.
For the purposes of this Agreement, the following expressions shall have the meanings set out below. Cognate expressions shall be construed accordingly.
“Agreement” means this Client Service Agreement, together with all Recitals, Schedules, Annexes, Appendices, incorporated policies, notices issued under it, and amendments or variations executed (or otherwise validly adopted, whether or not physically attached hereto, and includes any hyperlinked terms expressly incorporated herein by reference.
“Authorized Contact Channel(s)” means the email address(es), secure form(s), or portal(s) designated by the Company from time to time (including any substituted or additional addresses notified). For clarity, communications from any address not so designated shall not constitute valid Company Correspondence.
“Client” means the natural person identified as the cardholder who purchases and enrolls in the Program, remits the Program Fee (or any other fee mutually agreed in writing), and whose legal name is associated with the payment record or equivalent enrollment acceptance, whether or not such person chooses to use a Pseudonym for the purposes of service delivery. For the avoidance of doubt, references to “you” and “your” refer to the Client.
“Client Content” means all materials, narratives, statements, data, documents, communications, and other content provided by or on behalf of the Client in connection with the Program, whether in textual, audiovisual, or other form, excluding Company Materials.
“Confidential Information” means all information in whatever form (oral, written, electronic, or otherwise) disclosed by one Party to the other in connection with this Agreement or the Program, including but not limited to personal narratives, biographical details, program strategies, prompts, protocols, worksheets, payment details, business methods, and technical or operational information; provided that Confidential Information shall not include information which the receiving Party can demonstrate by contemporaneous records: (i) is or becomes publicly available other than through breach; (ii) is lawfully obtained from a third party without restriction and without breach of any duty; (iii) is independently developed without use of or reference to the disclosing Party’s information; or (iv) is required to be disclosed by law, court order, or regulatory authority (subject to any legally permissible notice to the disclosing Party). Confidential Information expressly includes Personal Data as defined under Data Protection Legislation.
“Correspondence” or “Email Correspondence” means the asynchronous, email-based written exchange that forms the core service modality of the Program, consisting of the Client’s written submissions and the Company’s written responses, together with any interim prompts, exercises, or reviews.
“Effective Date” means the date upon which (a) the Client has completed enrollment and paid the Program Fee in full (or such other fee as expressly agreed in writing), and (b) the Company has confirmed receipt of such payment, whereupon this Agreement becomes legally binding between the Parties.
“Company” means the service provider responsible for delivering the Program through asynchronous email correspondence, including its directors, officers, employees, contract personnel, and lawful delegates who perform obligations under this Agreement. For the sole and limited purposes of notice, contracting capacity, invoicing, receipt of payment, and intellectual-property ownership as set out herein, the Company is Coorridors Limited, a company incorporated in Hong Kong, operating under the business name “Trading Psychology,” together with its lawful successors or assigns. References to the Company in the context of service delivery relate specifically to the Program as defined, and such identification shall not alter the nature of the services. The Parties acknowledge that this identification is provided solely for interpretive clarity and does not constitute a representation that any regulated clinical services are offered.
“Company Materials” means all materials supplied or made available by the Company in connection with the Program, including methodologies, prompts, exercises, rubrics, frameworks, emails, program structures, checklists, and any other works of authorship or know-how, in any form or medium, together with any modifications, derivative works, and compilations thereof.
“Fee” or “Program Fee” means the upfront, non-refundable amount of Ten Thousand United States Dollars (USD 10,000), exclusive of any Taxes and any applicable Payment Processor terms.
“Force Majeure Event” means any act, event, omission, or accident beyond a Party’s reasonable control, including without limitation acts of God, flood, storm, earthquake, epidemic or pandemic, war, civil commotion, terrorist act, governmental action or restriction, labor dispute not limited to the Party’s workforce, failure of utilities or telecommunications, widespread internet outage, denial-of-service or other cyber-attack, failure of third-party hosting or email services, or any analogous event preventing or materially delaying performance.
“Governing Law” means the laws in force in Hong Kong SAR, without regard to conflict-of-laws principles (and subject to any mandatory consumer protections that cannot lawfully be excluded).
“Intellectual Property” means all rights in and to works of authorship, literary works, compilations, databases, designs, graphics, software, documentation, inventions (whether patentable or not), know-how, trade secrets, trademarks, service marks, trade names, get-up, logos, domain names, and all applications, registrations, renewals, extensions, and analogous rights, in any jurisdiction, whether existing now or hereafter arising, including moral rights to the fullest extent permissible by law.
“Notices” means all formal communications given under this Agreement, including but not limited to amendments, consents, waivers, and termination notices.
“Party” and “Parties” mean each of the Client and the Company, and both of them, respectively.
“Payment Processor” means any third-party payment services provider(s) engaged by or on behalf of the Company to collect, process, or settle the Program Fee (including any replacement or additional processor notified to the Client).
“Personal Data” has the meaning given under Data Protection Legislation, and includes any information relating directly or indirectly to a living individual, from which it is practicable to ascertain the identity of that individual.
“Platform” means the website currently accessible at tradingpsychology.com, thetradingpsychology.com, and trading-psychology.com (including sub-domains and any successor domain(s) or web locations notified by the Company) and any associated tools used to administer enrollment and Program delivery.
“Program” means the one-month, email-based engagement, comprising (a) scheduled or as-scheduled Correspondence; (b) periodic reviews or reflective prompts; and (c) any ancillary resources that the Company may, in its discretion.
“Program Materials” means all Company Materials made available to the Client for personal use within the Program during the Term.
“Services” means the provision of the Program and related administrative and support activities undertaken by the Company pursuant to this Agreement, expressly excluding any medical, psychological, psychiatric, or other regulated healthcare services.
“Taxes” means all present or future taxes, levies, imposts, duties, charges, assessments, or withholdings of any nature (together with any related interest, penalties, or additions) imposed by any governmental or taxing authority.
“Term” means the period commencing on the Effective Date and ending on the earlier of: (a) the last day of the one-month Program; or (b) the effective date of any earlier termination.
“Trading Psychology” / “Brand” means the registered brand and public-facing trade name “Trading Psychology,” used on the Platform and Program materials. For contracting, invoicing, and legal-notice purposes only, Trading Psychology is a business name utilized by Coorridors Limited, or any lawful successor entity. Such identification does not create a separate corporate personality, nor does it imply the provision of regulated financial or clinical services.
“Website Terms” means the website terms of use and any program-specific policies posted on the Platform, as amended from time to time, to the extent expressly incorporated by reference into this Agreement.
CLIENT ELIGIBILITY AND SUITABILITY
As a condition precedent to, and a continuing warranty under, this Agreement (including the Recitals and any documents incorporated by reference), the Client hereby represents, warrants, acknowledges, and undertakes—effective as at the Effective Date and throughout the Term—that the Client is a natural person who has attained at least eighteen (18) years of age (or, if higher, the age of majority applicable in the Client’s jurisdiction of habitual residence) and possesses full legal capacity, authority, and freedom from any legal disability or restraint to enter into, perform under, and be bound by this Agreement and all obligations contemplated herein; that the Client is voluntarily electing to participate in the Program, which consists solely of asynchronous, text-based written engagement. The Client affirms a genuine commitment to participate in sustained, candid, and reflective written correspondence, including structured self-examination, analysis, and exercises conducted exclusively through the Authorized Contact Channels; and that the Client acknowledges and agrees that the Program is confined to the analytical examination of trading systems, protocols, and decision-making frameworks, and that the Company’s role is strictly limited to facilitating structured analysis and reflection. The Client remains solely and fully responsible for their own decisions, interpretations, actions, omissions, and results arising from or connected to the Program and any Company Materials. The Client expressly understands that the Company does not provide, and does not purport to provide, financial, investment, or trading advice; the Company does not provide psychological therapy, counseling, medical treatment, or any form of regulated healthcare or clinical service; No outcome, result, or improvement is promised, warranted, or guaranteed by the Company, as results depend on factors outside its control. Accordingly, the Client agrees that any reliance placed on insights derived from the Program is undertaken solely at the Client’s discretion and risk.
NATURE AND SCOPE OF CORRESPONDENCE
The primary Service rendered under this Agreement is the provision of the Program. The Program is a one-month (30-day) engagement, the core modality of which is asynchronous, text-based Correspondence conducted exclusively by email between the Company and the Client. This structured exchange provides the framework for reflective analysis of the Client’s trading systems, protocols, and decision-making patterns. To preserve anonymity, the Client may elect to use a Pseudonym for all Program Correspondence.
The Company’s principal obligation is to deliver the Correspondence, which consists of written responses to the Client’s submissions. At its sole discretion, the Company may also provide ancillary Company Materials, including interim prompts, exercises, or structured reflections. The Company endeavors to reply within a reasonable timeframe, generally 48–72 Hours, but acknowledges and the Client accepts that this is not an on-demand or emergency service. Response times may vary and may, on occasion, extend beyond the general timeframe without advance notice.
The Client’s primary responsibility is to actively and honestly participate in the Program by providing their written submissions as part of the Correspondence. The Client is and must remain solely and fully responsible for their own well-being and for all choices, actions, and results arising from the Program. The Client is the exclusive agent of their own decisions and results.
The Client acknowledges that the Program is a collaborative process and that any outcomes are fundamentally dependent on the Client’s own effort and many other factors within and outside of the Client’s control. Consequently, no specific results are guaranteed. The Client further understands and agrees that the Services are limited to educational and analytical engagement regarding trading operations. The Program does not include, and shall not be construed as, financial advice, medical treatment, psychological therapy, or any form of regulated healthcare service. It is not a substitute for licensed professional assistance, which the Client must seek independently for any financial, medical, or mental health concerns.
The Client acknowledges that Email is not end-to-end encrypted. You accept ordinary email risks (interception, misdelivery, unauthorized access) beyond the Company’s reasonable control. The Company may switch to a secure portal or encrypted channel if risk is suspected. You are responsible for keeping your email account secure and for notifying the Company immediately of any suspected compromise.
PROFESSIONAL DISCLAIMER AND ACKNOWLEDGMENT OF RISK
The Program and all Company Materials are provided solely for educational and informational purposes regarding the Client’s own processes and decision-making. The Client hereby represents, warrants, and confirms their explicit understanding that the Company is not a licensed medical doctor, psychologist, psychiatrist, therapist, counselor, social worker, financial advisor, or any other category of regulated healthcare or advisory professional. The Company does not provide investment, financial, legal, tax, accounting, medical, psychological, psychiatric, therapeutic, or any other regulated professional advice or service, and nothing herein constitutes a solicitation, recommendation, analysis, or opinion regarding any security, instrument, transaction, treatment, or diagnosis. The Company’s role is limited to delivering the Program as described herein: a one-to-one, anonymous, text-based consultancy focused on the critical examination of trading systems, protocols, and decision-making frameworks.
The Program does not: (i) recommend, analyse, or opine on any specific security, derivative, token, instrument, or trade; (ii) solicit, arrange, or execute transactions; (iii) manage or hold client assets; or (iv) provide signals or model portfolios. Any market references are generic and educational only. You acknowledge that the Company is not licensed by the Hong Kong Securities and Futures Commission (SFC) or any financial regulator and does not conduct any activity requiring such a license.
The Services provided under this Agreement are not a substitute for medical care, psychological treatment, psychiatric evaluation, therapeutic counseling, or financial/investment advice. The Company does not owe the Client any fiduciary duty and does not perform suitability, appropriateness, or best-interest assessments. The Client remains solely responsible for independent judgment and for seeking assistance from qualified and licensed professionals, including physicians, mental health practitioners, or regulated financial advisors, on the basis of insights, perspectives, or Correspondence received through the Program.
The Program does not involve diagnosis or treatment of mental health conditions, medical disorders, or financial problems, nor is it designed to prevent, cure, or manage any such conditions. The relationship between the Company and the Client is not a doctor–patient, therapist–client, or advisor–client relationship, and it is not protected by any legal privilege associated with those relationships. Consequently, the Company is not bound by the specific legal and ethical obligations or duties of care that arise from such regulated professional relationships.
The Program is not an emergency or crisis service. If the Client is in crisis or faces a risk of harm to self or others, the Client must contact local emergency services or licensed providers immediately. The Company may disclose information it reasonably believes necessary to prevent or reduce a serious risk of harm or to comply with law or a competent authority.
The Client agrees not to rely on the Program or Company Materials as the basis for any investment, medical, psychological, or other regulated decision; the Client will independently verify any information and obtain professional advice as appropriate. The Client acknowledges that they have not relied on any representation outside this Agreement and the Website Terms. The Client is and shall remain solely and exclusively responsible for their physical, mental, emotional, financial, and operational well-being, as well as for all choices, interpretations, and actions made during or after the Program. The Client expressly acknowledges that results depend on many factors, including the Client’s own effort, engagement, and circumstances, and that no specific outcome, performance, or profitability is promised or guaranteed.
Trading and investing involve substantial risk of loss, including the possible loss of the entire amount invested and, where leverage is used, losses greater than principal. Past performance is not indicative of future results. Hypothetical examples have inherent limitations. The Client accepts all market, operational, and behavioral risks.
The Company does not monitor markets, positions, accounts, or the Client’s personal circumstances and has no obligation to update prior comments or provide time-sensitive alerts. No minimum volume or cadence of correspondence is guaranteed.
Email and other channels may carry security and delivery risks; the Client accepts such ordinary risks. The Company may migrate correspondence to a secure portal at its discretion.
The Client is strongly encouraged to remain mindful of their own health, financial position, and personal circumstances and to obtain appropriate advice or care from licensed professionals where needed. If the Client is currently under the care of a physician, psychologist, psychiatrist, therapist, or other health professional, or is relying on regulated financial services, it is strongly recommended that they inform such providers of their participation in the Program.
This Section does not exclude or limit liability to the extent such exclusion or limitation is prohibited by applicable law. Subject to the foregoing, and to the maximum extent permitted by law, all other warranties are disclaimed and the Client assumes all risks arising from use of the Program and Company Materials.
AGREEMENT TERM AND TERMINATION
This Agreement shall commence on the Effective Date and shall continue in full force and effect for a fixed, non-renewable period of one (1) month (30 consecutive days) (the “Term”). Notwithstanding the foregoing, this Agreement may terminate earlier in accordance with the termination provisions set out herein. Upon the expiration of the Term, this Agreement shall automatically expire, and all rights and obligations hereunder shall terminate, except for those provisions which by their nature are expressly intended to survive. No further action by either Party is required to effect such expiration.
The Parties expressly agree that any period of non-communication, inactivity, travel, illness, or delay by the Client during the Term shall not extend, suspend, or otherwise alter the fixed end date of this Agreement. The Program automatically expires on the last day of the one-month Term, regardless of the level of participation or frequency of Correspondence, and no credits, make-ups, or extensions will be granted.
The Company may suspend Services or access to any Authorized Contact Channel(s) immediately (with or without notice) if the Company reasonably believes the Client is in breach, poses a safety or integrity risk, or has initiated or threatened a chargeback or payment dispute. Suspension does not extend the Term and may be followed by termination for cause.
The Company reserves the right to terminate this Agreement with immediate effect, without notice and without any obligation to provide a refund of the Program Fee, in the event of a material breach by the Client. A material breach shall be defined as any action or omission by the Client that fundamentally undermines the integrity, safety, or purpose of the Program or the professional relationship. Such breaches include, but are not limited to: (i) Any violation of the confidentiality or intellectual property provisions contained in this Agreement; (ii) Any form of harassment, abusive, threatening, or defamatory communication directed towards the Company or its personnel; (iii) A persistent failure to adhere to the established communication protocols, thereby frustrating the delivery of the Services; (iv) Initiating, attempting, or threatening any chargeback, reversal, or payment dispute in contravention of Section “Fees, Payment, and No-Refund Policy”; (v) unauthorized recording, scraping, dissemination, publication, or misuse of any Program Materials or Correspondence; or Any other action that, in the reasonable judgment of the Company, compromises the professional and ethical boundaries of the relationship or poses a risk to the safety or well-being of the Company.
The Company may terminate immediately, without refund, if required to do so by law, regulation, court/authority order, or to address suspected fraud, money-laundering, sanctions, or other compliance concerns.
The Client may elect to terminate their participation in the Program and this Agreement at any time and for any reason by providing clear and unequivocal written notice to the Company via the designated Authorized Contact Channel(s). Such termination shall not entitle the Client to any refund of the Program Fee.
In addition, if the Client makes no communication or submission under the Program for a continuous period of ten (10) days during the Term, the Program shall be deemed concluded and this Agreement shall automatically terminate without further notice. In such circumstances, the Company shall have no further obligations to the Client, and the Client shall not be entitled to any refund of the Program Fee.
Upon the termination or expiration of this Agreement for any reason, the Company’s obligation to provide any further Services or engage in any further Correspondence shall cease immediately. The Client’s right to access or use any Program Materials shall be revoked. The Client expressly acknowledges and agrees that their termination of this Agreement, or the Company’s termination for cause, does not entitle the Client to a refund of any portion of the Program Fee. The Program Fee is non-refundable and non-transferable under all circumstances. The Company may retain archival records of Correspondence and Program Materials as necessary for legal, regulatory, tax, and business-record purposes, and for the establishment, exercise, or defense of legal claims. Following termination or expiration, the Program will not be reinstated. Any future work requires a new agreement and full payment at then-current rates and terms. The provisions of this Agreement that by their nature are intended to survive termination, including but not limited to sections concerning Confidentiality, Intellectual Property, Limitation of Liability, Indemnification, and Governing Law, shall remain in full force and effect.
FEES, PAYMENT, AND NO-REFUND POLICY
The total fee for the one-month Program is Ten Thousand United States Dollars (USD 10,000) (the “Program Fee”). This Program Fee is exclusive of, and the Client shall be solely responsible for, all applicable taxes, levies, imposts, duties, or other governmental charges, including but not limited to any sales tax, value-added tax (VAT), or goods and services tax (GST) that may be imposed by any taxing authority. Furthermore, the Client is responsible for all third-party transaction costs, which include any fees charged by the Payment Processor, bank transfer fees, currency conversion charges, and any other administrative costs associated with the remittance of the Program Fee. The Company must receive the Program Fee net of all deductions, and the Client shall gross-up payments where required to ensure the Company receives the full Program Fee amount in cleared funds.
Payment is due in full upon the Client’s acceptance of this Agreement. The Client shall remit the Program Fee immediately via the secure payment link or other payment method designated by the Company through its Authorized Contact Channel(s). The Program shall not commence, and the Company shall have no obligation whatsoever to render any Services, until the Company has confirmed its receipt of the full Program Fee in cleared funds. The date of such confirmation shall constitute the Effective Date for commencement of the Program.
The Client expressly represents, acknowledges, and irrevocably agrees that the Program Fee is fully earned by the Company upon receipt and is strictly non-refundable and non-transferable, in whole or in part, for any reason whatsoever. No refunds will be issued under any circumstances, including but not limited to: the Client’s subjective dissatisfaction with the Program, its content, or the Company’s Correspondence; any change in the Client’s personal, professional, or financial circumstances; the Client’s failure, inability, or decision not to engage with or complete the Program; or the early termination of this Agreement, whether initiated by the Client or by the Company for cause.
The Parties agree and understand that the Program Fee is not a payment for a specified volume of Correspondence, a set of deliverables, or any guaranteed outcome. Rather, it constitutes consideration for: The Client’s secured place within the Program; and The Company’s commitment of professional time, resources, and availability throughout the fixed one-month Term. The Program Fee ensures access to this dedicated correspondence framework, irrespective of the Client’s level of participation or frequency of Correspondence.
The Client expressly agrees that, by enrolling in the Program, they waive any right to initiate a chargeback, reversal, or dispute of payment with their bank, credit card provider, Payment Processor, or other financial intermediary. Any attempt to initiate such a chargeback or reversal shall constitute a material breach of this Agreement. In such a case, the Client remains liable for the full Program Fee, plus any costs, expenses, or legal fees incurred by the Company in contesting or recovering the disputed amount.
INTELLECTUAL PROPERTY
The Client acknowledges and agrees that all Company Materials are original works of authorship and constitute valuable, confidential, and proprietary information belonging exclusively to the Company. These materials are protected under applicable copyright law (which arises automatically upon creation, without the need for registration) and as trade secrets. The Client hereby confirms that they acquire absolutely no right, title, ownership, or interest of any kind in the Company Materials or the underlying concepts, methodologies, and trade secrets of the Program. All rights, whether registered or unregistered, are expressly and wholly reserved by the Company.
The Client is strictly forbidden from any action that would compromise the confidentiality or exclusivity of the Company’s Intellectual Property. The Client shall not use the Company name, logos, get-up, or refer to the Company as a provider, advisor, or partner in any public forum, marketing, pitch, or testimonial without the Company’s prior written consent.
The Client shall not, under any circumstances, whether during or after the Term, directly or indirectly: Copy, record, photograph, screenshot, or otherwise reproduce any part of the Company Materials; Disclose, publish, distribute, post, share, or transmit the Company Materials in any form or medium to any third party; Adapt, modify, translate, or create any derivative works based on the Company Materials; Use the Company’s concepts, methods, or materials to create a competing service or for any commercial purpose whatsoever; or Attempt to reverse engineer, deconstruct, or identify the proprietary structure and trade secrets of the Program. Any such action is a flagrant material breach of this Agreement and will be pursued to the fullest extent of the law.
For the sole purpose of personal participation in the Program, the Client is given a temporary, non-exclusive, and fully revocable permission to view the Company Materials during the Term only. This is a limited permission to review confidential information and is not a license or a grant of any rights. This permission does not permit the Client to retain any copies and is subject to immediate and automatic revocation upon the termination or expiration of this Agreement, or at the Company’s sole discretion, without notice.
The Client agrees that any breach or threatened breach of this Section constitutes a misappropriation of the Company’s valuable intellectual property and confidential information, which will cause immediate and irreparable harm for which monetary damages are an inadequate remedy. Therefore, the Company shall be entitled to seek and obtain immediate injunctive relief from a court of competent jurisdiction to prevent or halt any such breach, without the need to post a bond or prove actual damages. This remedy is in addition to, and not in lieu of, any other legal and equitable remedies available, including the recovery of all damages, profits derived from the breach, and all costs associated with enforcement, including full legal fees. This Section shall survive the termination of this Agreement in perpetuity.
However, the Client hereby grants the Company a worldwide, royalty-free, non-exclusive license to host, copy, process, and otherwise use Client Content solely to deliver and administer the Program, to maintain business records, and to defend or prosecute legal claims. The Company may use de-identified and aggregated learnings to improve methodologies, provided no individual is identified.
DISCLAIMER, LIMITATION OF LIABILITY, AND INDEMNIFICATION
The Services and all Program Materials are provided on a strictly “as is” and “as available” basis. The Company expressly disclaims all warranties, representations, or guarantees of any kind, whether express, implied, or statutory, including but not limited to any warranties of merchantability, fitness for a particular purpose, or non-infringement. The Client acknowledges that the Company makes no guarantee of any specific outcome or result. The Client’s success or failure is the result of their own efforts and circumstances beyond the Company’s control. Any testimonials or examples shown are not a promise or guarantee of the results the Client will achieve.
To the fullest extent permitted by applicable law, the Client agrees that the Company’s total, cumulative, and aggregate liability for any and all claims, losses, damages, or expenses arising out of or in any way related to this Agreement or the Services, from any cause or causes whatsoever, shall in no event exceed the lesser of One Thousand United States Dollars (USD 1,000). This limitation is the Client’s sole and exclusive remedy and shall apply regardless of the legal theory asserted, whether in contract, tort (including negligence), strict liability, or otherwise.
In no event shall the Company, its directors, officers, employees, affiliates, or agents be liable for any indirect, incidental, special, punitive, exemplary, or consequential damages, including but not limited to lost profits, lost revenue, loss of data, or business interruption, arising from or related to this Agreement, even if the Company was advised of the possibility of such damages. This exclusion of liability is a fundamental element of the basis of the bargain between the Parties.
The Client shall indemnify, defend, and hold harmless the Company, its directors, officers, employees, agents, and successors from and against any and all conceivable third-party claims, liabilities, damages, losses, costs, expenses, and legal fees (including reasonable attorneys’ fees and court costs) arising out of, or in any way connected with: the Client’s breach of any term of this Agreement; any actions, inactions, or decisions made by the Client as a result of the Services; any Client Content provided by the Client; or (d) the Client’s violation of any law or the rights of any third party. The Company reserves the right, at the Client’s expense, to assume the exclusive defense and control of any matter for which the Client is required to provide indemnification.
NOTICES
Formal notices must be sent by email to the addresses designated as Authorized Contact Channels and are deemed received when the sender receives a system confirmation of delivery or a non‑automated reply. The Company’s current notice email is contact@tradingpsychology.com (or as updated via the Platform). The Client’s notice email is the address used for enrollment unless updated in writing via Authorized Contact Channels.
GENERAL PROVISIONS
This Agreement, and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with the laws of Hong Kong SAR. Subject to the arbitration clause below, the Parties agree that the courts of Hong Kong SAR shall have jurisdiction only for the purposes of: (i) seeking interim or injunctive relief; and/or (ii) enforcing any arbitral award or settlement reached under this Agreement. The Parties waive any objection on the ground of inconvenient forum in respect of such proceedings.
The Client acknowledges and agrees that all matters relating to the interpretation, administration, and operation of the Program, including but not limited to the adequacy of Correspondence, the application of communication protocols, and the assessment of compliance with this Agreement, shall be determined by the Company in its sole and absolute discretion. Such determinations shall be final, binding, and conclusive upon the Client.
Should any dispute arise, the Parties shall first attempt to resolve it through good-faith negotiation. If negotiation fails within thirty (30) days, the dispute shall be exclusively and finally resolved by binding arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the notice of arbitration is submitted. The seat of arbitration shall be Hong Kong. The language of the arbitration shall be English. The prevailing party shall be entitled to recover its reasonable attorneys’ fees and costs.
This Agreement constitutes the entire agreement between the Parties and supersedes all prior and contemporaneous agreements, proposals, marketing materials, or representations, whether written or oral. No amendment, modification, or waiver of any provision shall be effective unless in a formal writing signed by an authorized representative of the Company.
In the event any provision of this Agreement is held to be invalid or unenforceable by a court of competent jurisdiction, the Client agrees that such provision shall be deemed modified to the minimum extent necessary to render it valid and enforceable. The Client expressly agrees in advance to be bound by any such modified provision. The invalidity of one provision shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect as if the Agreement had been executed with the invalid portion eliminated.
The Company shall not be liable for any failure or delay in performance under this Agreement where such failure or delay is due to a Force Majeure Event. A Force Majeure Event shall not excuse the Client from any of its obligations under this Agreement, including the obligation to pay the Program Fee.
The Parties agree that this Agreement may be executed electronically. By completing the enrollment and remitting the Program Fee, the Client affirms that they have read, fully understood, and had the opportunity to seek independent legal advice on this Agreement, and voluntarily agree to be legally bound by all of its terms and conditions.
By ticking the acceptance checkbox and clicking any button labeled “Pay,” “Enroll,” or similar, you (i) consent to the use of electronic records and signatures; (ii) adopt your action as your legal electronic signature; and (iii) agree this Agreement is delivered and retained electronically. You consent to the Company retaining electronic copies as the authoritative record. You may request a copy by emailing contact@tradingpsychology.com.
By executing this Agreement, the Client affirms that they have read, fully understood, had the opportunity to seek independent legal advice, and voluntarily agree to be legally bound by all the terms and conditions contained herein.